How about you start with telling us your RGC accountname? And then we'll take it from there.
Regards,
Sir Rogers
"I am just another lost soul, locked inside a box, looking for a key."
Please do not write me visitor messages or private messages on the forums, I do not have the time to check the at this point in time. I will reply on RGC if I have time, but sometime I am online but not present.
You can always use our Support Room: /j support