Huge delay (200ms+) with Orange (France) and new server.

**hahahafr** · 01-02-2011, 10:13 PM

Edit: as of today (2011-02-11) the issue is fixed : hans changed his server provider.

Hi,
I got 300ms+ of delay with the new server. I had no more than 35ms with the old one.
I'm from South France and my ISP is Orange.

Here's the tracert :

I don't know what we can really do about it, maybe it's a peering problem. What's strange is that the old server was in Germany too, and it was fast like hell with it.

**hans2** · 01-02-2011, 10:51 PM

thanks for info

---------- Post added at 09:51 PM ---------- Previous post was at 09:43 PM ----------

I contacted server support maybe they can fix issue

**hahahafr** · 02-02-2011, 02:00 PM

I don't know if they did, but today @ 12h59 here's the tracert I got :

Big thanks if you fixed the issue.

**hans2** · 02-02-2011, 02:23 PM

ye guess they fixed it

**hahahafr** · 02-02-2011, 04:14 PM

Well, the delay is back :

The link between f-ed3-i.F.DE.NET.DTAG.DE [62.154.14.194] and xe-3-0-1.atuin.as6724.net [62.157.249.198] seems to be the problem, if it helps.
My guess it's that your new host have a connection problem with the DTAG.

Shit.

---------- Post added at 04:14 PM ---------- Previous post was at 03:03 PM ----------

I just phoned Strato AG, a nice guy told me to email the german department with my traceroute. I'm doing it right now. Hope it will help.

**hahahafr** · 02-02-2011, 04:26 PM

I just sent an email to the strato.de mailcenter, but it was in english so I doubt they will read it.

Could you please hans2 post my tracert text file and explaining the problem in german, I'm sure my tracert will be of great help for support team.

**hahahafr** · 03-02-2011, 07:36 PM

Any new hans? I still got some huge delay to the server.

**hans2** · 03-02-2011, 10:39 PM

Originally Posted by hahahafr

Any new hans? I still got some huge delay to the server.

they still work on it

you may play on playall games on ikki server which is other ip

**hahahafr** · 05-02-2011, 02:22 PM

Did you send them the tracert I attached 2 post before?

Edit: I have normal delay again, I hope this time they really fixed it.

**hahahafr** · 05-02-2011, 05:41 PM

They didn't fix it, 300ms again. Sad ;(

**hans2** · 08-02-2011, 12:43 AM

strange issue the delay is not always on

**hahahafr** · 08-02-2011, 08:22 PM

I monitored the ping I got to your server for 24h.
Here's the graph:

I still have <50ms non-stop to other servers.

**hans2** · 08-02-2011, 08:39 PM

thanks for the graph its same every day?

**hahahafr** · 08-02-2011, 08:51 PM

I didn't monitor it today, but I can tell that currently (19h48) I'm in the middle of the delay zone : I got 280ms to the server.

---------- Post added at 08:51 PM ---------- Previous post was at 08:48 PM ----------

Hope it helps.

**CQC-** · 09-02-2011, 11:21 PM

It happend the same to me but how i can see my ping as you made it in pictures tell me !!!

**Pthirus_pubis** · 09-02-2011, 11:37 PM

well it looks like it goes up in times where there is high acticity maybe its simply too much at these times a day, thats a little hard to fix tough i guess

**hans2** · 10-02-2011, 06:07 PM

i got a new server with ip: pro1502.server4you.de

try ping this server to check for delay
i will keep the better server

pro1502.server4you.de has better hardware but we will see

**hahahafr** · 10-02-2011, 09:29 PM

Beginning the continuous monitoring right now, 45ms for now.
Thank you hans.

**hans2** · 10-02-2011, 10:42 PM

Originally Posted by hahahafr

Beginning the continuous monitoring right now, 45ms for now.
Thank you hans.

new server is hosting now games
try out

**hahahafr** · 11-02-2011, 10:03 PM

PERFECT.

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